Write to us
Please get in touch with us by logging in to My Eurocard or using our mobile app to send personal and secure messages. This way we can guarantee sensitive information like card numbers and codes are not sent via email.
Contact a member of our sales team
To be able to give you the best service possible, please state the country in which the company is based and identify your matter.
Call us
Block card: +45-70 301 201
Lost your card? Block it right away!
+45-70 301 201, (24 h blocking service)
It is essential to block your Eurocard as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in to My Eurocard.
Customer service
If you have any questions regarding your card you are always welcome to call us at 36 73 71 39 (weekdays: 8.30 AM to 5.00 PM)
To send us secure messages, please log in to My Eurocard in order to be sure that you never send any sensitive or personal information like card numbers or codes through email.
Customer service Platinum
If you have any questions regarding your card you are always welcome to call us at 36 73 71 72 (weekdays: 8.30 AM to 5.00 PM)
To send us secure messages, please log in to My Eurocard in order to be sure that you never send any sensitive or personal information like card numbers or codes through email.
Spørgsmål om ulykkesforsikring
AXA
For spørgsmål om ulykkesforsikring
Tlf. 43 25 53 33
Spørgsmål om vores forsikringer
Tryg forsikring: +45 44 20 44 96
Har du akut behov for hjælp på din rejse ved alvorlig sygdom eller tilskadekomst, skal du kontakte Tryg Alarm, døgnet rundt.
Tryg Alarm: +45 70 22 62 13
Cardholder dispute
Did the goods you ordered never arrive? Have you been charged more than once for the same purchase?
Has something gone wrong?
We naturally do everything we can to make sure that you are satisfied with us. Which is why we want to know if something has gone wrong so that we may help you and prevent it from happening again.