Write to us
Please get in touch with us by logging in to My Eurocard or using our mobile app to send personal and secure messages. This way we can guarantee sensitive information like card numbers and codes are not sent via email.
Contact a member of our sales team
To be able to give you the best service possible, please state the country in which the company is based and identify your matter.
Call us
Block card: +358 800 155 777
Block card: +358 800 155 777
(24 h blocking service)
It is essential to block your Eurocard as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in to My Eurocard.
Customer service
If you have any questions regarding your card you are always welcome to call us at
Phone: 09 6939 9301 (weekdays: 9 AM to 5 PM)
To send us secure messages, please log in to My Eurocard in order to be sure that you never send any sensitive or personal information like card numbers or codes through email.
Credit monitoring
Do you have a corporate card? Contact us:
Phone: 09 6939 9302 (weekdays: 9 AM to 4 PM)
Collection
Phone: 09 6939 9450 (weekdays: 9 AM to 5 PM)
Insurance - AIG Europe Limited
Branch in Finland
Phone:+358 20 355 333
Kasarmikatu 44
00130 Helsinki
Insurance - Chubb European Group Limited
Branch in Finland
Customer service: +358 9 6861 5155
Claims service: +358 9 6861 5151
Insurance - Affinion International
Phone: +358 (0)20 1443252
Eteläesplanadi 24A
00130 HELSINKI
Cardholder dispute
Did the goods you ordered never arrive? Have you been charged more than once for the same purchase?
Has something gone wrong?
We naturally do everything we can to make sure that you are satisfied with us. Which is why we want to know if something has gone wrong so that we may help you and prevent it from happening again.