Welcome to the support section

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Frequently asked questions and answers

  • My PIN is locked. What do I do?

    If your Eurocard PIN has been locked, you do not need to order a new card. Call customer service and we will help you. Have your card to hand when you call.

    Please note: for security reasons, we do not accept card information via email.

  • Can I receive the invoice as an e-invoice?

    Med eFaktura mottar du fakturaen direkte i nettbanken. Alle opplysninger er ferdig utfylt, så du trenger bare å godkjenne. eFaktura er både enkelt og miljøvennlig.

    For å opprette eFaktura:

    • Logg inn i nettbanken din og trykk på eFaktura
    • Velg Eurocard, filial av Eurocard AB som leverandør.
  • How do I change my personal information?

    If you need to change your personal information, such as your name or a address, our customer database is linked to the National Register. Contact us if you want to use a different address.

    You can change your phone number and email address yourself by logging in to My Eurocard.


Contact Eurocard

Can’t find your answer? Please contact us via phone or email.


With the Eurocard app you have full control of your payments and receipts. In the app you can see your balance, transactions and invoices. It also features smarter handling of your expenses. You can for example scan and save your paper receipts in the app.

Download the app here:

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