Here we have collected everything you need to know about travel accounts
Frequently asked questions and answers
What is a travel account?
A travel account combines all of your travel expenses from travel agencies and other travel suppliers onto a single invoice. Fewer invoices mean easier administration, total control and better basis for keeping track of costs.
Can I receive invoices to our company by email?
Yes, you can get an invoice sent to your email as a password protected PDF.
- Can I access the PDF invoice without password protection?
- Where can I see the transactions and invoices on our travel accounts?
Why are there different bank account numbers for the travel account and our cards?
A travel account is offered by Eurocard in collaboration with Diners Club. Whereas, our cards are offered by Eurocard. They are two different products which are in two different systems that are therefore administered separately.
Who do I contact if my company is missing credit transactions?
Please contact your travel agency.
How can we get a credit invoice disbursed?
Please contact our customer support so we can help you as soon as possible.
How often can we receive an invoice?
You can receive an invoice monthly. Please contact us if you have other requests.