Travel with your card
Here, we've gathered everything you need to know about Eurocard travel insurance and other things that are good to know before traveling abroad.
Frequently asked questions and answers
Can I block my card for purchases abroad?
We strive to offer our customers solutions that are as safe and simple as possible. At present, we do not provide the opportunity to block cards abroad, but we are closely following developments. As a customer, you're always protected against financial losses, as long as you have not been negligent with the card.
When abroad, should I pay with Eurocard in the local currency or with Swedish kronor?
Customers who are abroad can sometimes be asked if they want to pay in Swedish kronor. We always recommend that our customers answer no, and pay in local currency instead. The store's prices are usually worse than the ones used by Eurocard.
You can see the rates we use when exchanging foreign purchases into Swedish kronor here.
- Can I withdraw foreign currency at a currency exchange office?
If you pay at least 75 % of your trip with Eurocard Gold or Eurocard Corporate Gold a supplementary travel insurance is included along with cancellation insurance.
For further information
Phone: 010 – 219 12 90
Send an e-mail
Does it cost anything to visit a lounge?
Yes different lounges cost a different amount depending on the country etc.
- Which lounges can I visit?
How do I gain access to the VIP lounges?
With our platinum card, you get free membership in a lounge program, which gives you access to approximately 1100 VIP lounges around the world. Upon arrival at the lounge, you simply show your card to the staff and tell them that you are a member of LoungeKey. Any payment for the visit will be charged to your card.
Important! During a lounge visit, you may be asked to provide your card information and confirm it with BankID on your mobile phone. This is done to follow the rules of SCA (Strong Customer Authentication), which aims to prevent fraud.
Why can I be asked to provide my card details at the entrance to the lounge?
This is done to follow the rules of SCA (Strong Customer Authentication), which among other things, aims to prevent fraud. The information must only be entered once, and in connection with a card renewal.
What type of card information can I be asked to provide?
You may be asked to provide
- The CVC number on the back of your card
- Your country of residence
- Your ZIP Code.
You also need to confirm this information with BankID via mobile phone.