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In these demanding times we are all affected by the Coronavirus. But we will continue to work and you are always welcome to contact us if you have any questions about your services. It may take a little longer than usual to get in touch with us, but we are here and answer as soon as possible.
If you are a cardholder you can contact us by sending a secure message when you are logged in to My Eurocard or in the app. Remember to never give sensitive information such as cardnumber or codes in an ordinary e-mail. If you have part payment in your card, you can always make part payments on your invoice.
In the case of company invoices you are welcome to call us and we will help you as soon as we can.
If you have booked your trip through a travel agent, you need to contact them first. If your trip is not booked through a travel agent you should contact the airline, hotel or the car rental company. If the tour operator cannot help you, please do not hesitate to contact us again and we will try to help you.
If your tour operator or airline goes bankrupt, you must first contact them to find out how they can help you. Bankruptcy is not covered by our insurance, but if they cannot help you, please do not hesitate to contact us again and we will try to help you.
If the event is canceled, you must first contact the ticket issuer or organizer to find out how they can help you. This is not covered by our insurance, but if the ticket issuer or organizer cannot help you, please do not hesitate to contact us again and we will try to help you.
Please contact your travel agency to find out how they can help you. You can also check with your insurance company.
First you need to contact your tour operator and ask how they can help you. You can also contact your insurance company whether they can cover the loss.
You need to contact the point of sale to find a solution.
Yes, of course we will help you.
The State Department (UD – Utenriksdepartementet) advises against all unnecessary travel to all countries. Your travel insurance covers cancellation or rebooking of travel to destinations where the State Department has issued travel restrictions.
When the State Department advises against travel to countries or destinations, the travel agencies will often give you the opportunity to rebook or receive a refund. Therefore, you should always contact the tour operator, travel agency, airline and hotel to check what is refundable and to find out how they can assist you.
Your travel insurance may cover expenses that cannot be reimbursed by the tour operator.
If you are in a corona-affected area at this point, and you are in need of medical care, call Tryg's 24-hour emergency center on +47 21 89 66 75.
See updated travel advice on the Government's website.
Read more about what is included in each insurance policy:
Eurocard Corporate Gold
Eurocard Corporate Platinum
You are welcome to call us and we will try to help you as soon as we can.
Please contact your travel agent for support.
If your travel agency or airline goes bankrupt, you must contact them to find out how they can help you. Bankruptcy is not covered by our insurance.
Please contact your travel agency to find out how they can help you.
You can also check with your insurance company.
First you need to contact your travel agency and ask how they can help you. You can also contact your insurance company whether they can cover the loss.
You need to contact your travel agency to find a solution.