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Questions about my card or corporate support

Block card

It is essential to block your Eurocard as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in to My Eurocard.

Block your card in the app

Block your card through My Eurocard

You can also contact the blocking service 24/7 to block a lost card: +46 774-24 24 24

Cardholder dispute

Have you for instance been charged incorrect or haven´t receive your goods. We can help you

Read more about how to make a dispute

Customer service

If you have any questions regarding your card you are always welcome to call us at 08-14 67 37 (weekdays: 9 AM to 5 PM)

Here you will also find answers to the most common questions we get.

To send us secure messages, please log in to My Eurocard in order to be sure that you never send any sensitive or personal information like card numbers or codes through email.

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