To offer our customers better help, we have a new online support page. The page is for both private and corporate customers and provides quick answers to questions regarding everything from pin codes to invoices.
“The situation has changed in a short time for many corporate customers, and many of them need quick and clear answers from us to make the right decision. The idea with the new support page is to be able to provide quick help, especially during days when the response times at our customer service are longer than usual,” says Sara Palm Dahlblom, responsible for business support at Eurocard.
The page contains a large number of answers to frequently asked questions and is divided into different categories to make it as easy to navigate as possible. The page is available in several languages and there is also clear information on what to do if you need to block your card.
“To keep the support page relevant to our customers, we will update the material there on a regular basis, and also add new questions and answers,” says Sara Palm Dahlblom.
