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Contact us

Information on how to contact us can be found here.

My Eurocard

Send a message via My Eurocard

Do you have questions about your card? Log in to the Eurocard app or My Eurocard to send a secure message

Eurocard Portal

Send a message via Eurocard Portal

To be able to give you the best service possible, please state the country in which the company is based and identify your matter.

Call us

Block card: +47 21 01 50 40

Lost your card? Block it right away!

+47 21 01 50 40 (24 hr blocking service)

It is essential to block your Eurocard as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in to My Eurocard.

Block your card in the app

Block your card through My Eurocard

Customer service

If you have any questions regarding your card you are always welcome to call us at +47 21 01 53 20 (weekdays: 8.00 AM to 5.00 PM)

Customer service Platinum

If you have any questions regarding your card you are always welcome to call us at +47 21 01 53 30 (weekdays: 8.00 AM to 5.00 PM)

Mastercard Travel & Lifestyle Services - Concierge service

Concierge service (open Twentyfour Seven)
Call: +47 21 01 53 30

Monday- Friday 8 AM to 5 PM - Norweigan concierge service
Evenings and weekends - English speaking concierge service

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Questions about insurence

Questions about our travel insurance

In case of sudden injuries:
Tryg Alarm: +47 21 89 66 75

Questions about the insurance:
Tryg Forsikring: +47 55 17 20 00.

Questions about ID-insurance

Tryg Forsikring
Tlf.: +47 55 17 20 00


Questions about payment insurance

AXA
In the event of a claim or question about payment insurance.
Tlf: 800 49 110

Questions about accident insurance

AXA
In the event of a claim or question about about accident insurance.
Tlf: 800 49 110