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Contact us

Information on how to contact us can be found here.

My Eurocard

Send a message via My Eurocard

Do you have questions about your card? Log in to the Eurocard app or My Eurocard to send a secure message

Eurocard Portal

Send message via Eurocard Portal

As an administrator, do you have questions about the company's card? Log in to the Eurocard Portal to send a secure message

Call us

Block card: +46 774 24 24 24

Lost your card? Block it right away!
+46 774 24 24 24, (24 h blocking service)

It is essential to block your Eurocard as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in to My Eurocard.

Block your card in the app

Block your card through My Eurocard

Customer service

If you have any questions regarding your card you are always welcome to call us at 08-14 67 37 (weekdays: 8.30 AM to 5.00 PM)

 

Customer service Platinum

If you have any questions regarding your card you are always welcome to call us at 08-14 67 57 (weekdays: 8.30 AM to 5.00 PM)

 

Questions about insurance

Questions about our travel insurance

Moderna försäkringar
For questions and claims for our travel insurance and business travel insurance
Tel: 010 – 219 12 90

Questions about accident insurance

AXA
Tel: 08-502 520 89

Questions about payment protection

SEB Pension och Försäkring AB
Questions about claims in the event of death.
Tel: 0771-11 11 800

AXA
Questions and claims in case of unemployment, incapacity for work, hospitalization or critical illness.
Tel: 08-502 520 89

StopService

Call 0771-48 48 48 (open Twentyfour Seven).
Applies only if you have signed up for extended blocking service.

Mastercard Travel & Lifestyle Services - Concierge service

Concierge service (open Twentyfour Seven)
Call: +46 (0)8-14 67 57

Monday- Friday 8 AM to 5 PM - Swedish concierge service
Evenings and weekends - English speaking concierge service

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