Write to us
Please get in touch with us by logging in to My Eurocard or using our mobile app to send personal and secure messages. This way we can guarantee sensitive information like card numbers and codes are not sent via email.
Contact our sales team
Do you want help finding the best solution for your company? Book an appointment with one of our specialists to find out more.
Call us
Block card: +46 774 24 24 24
Lost your card? Block it right away!
+46 774 24 24 24, (24 h blocking service)
It is essential to block your Eurocard as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in to My Eurocard.
Customer service
If you have any questions regarding your card you are always welcome to call us at 08-14 67 37 (weekdays: 8.30 AM to 5.00 PM)
To send us secure messages, please log in to My Eurocard in order to be sure that you never send any sensitive or personal information like card numbers or codes through email.
Customer service Platinum
If you have any questions regarding your card you are always welcome to call us at 08-14 67 57 (weekdays: 8.30 AM to 5.00 PM)
To send us secure messages, please log in to My Eurocard in order to be sure that you never send any sensitive or personal information like card numbers or codes through email.
Cardholder dispute
Did the goods you ordered never arrive? Have you been charged more than once for the same purchase?
Has something gone wrong?
We naturally do everything we can to make sure that you are satisfied with us. Which is why we want to know if something has gone wrong so that we may help you and prevent it from happening again.