Send a secure message
Do you have questions about your card? Log in to the Spendwise app or at the website to send a secure message.
Make a dispute
Did the goods you ordered never arrive? Have you been charged more than once for the same purchase? As a cardholder you can come to us for help when you wish to dispute a card transaction.
Call us
Block card: +47 21 01 50 40
Lost your card? Block it right away!
+47 21 01 50 40 (24 hr blocking service)
It is essential to block your Eurocard as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in to My Eurocard.
Customer service
If you have any questions regarding your card you are always welcome to call us at +47 21 01 53 20 (weekdays: 8.00 AM to 5.00 PM)
Customer service Platinum
If you have any questions regarding your card you are always welcome to call us at +47 21 01 53 30 (weekdays: 8.00 AM to 5.00 PM)
Mastercard Travel & Lifestyle Services - Concierge service
Concierge service (open Twentyfour Seven)
Call: +47 21 01 53 30
Monday- Friday 8 AM to 5 PM - Norweigan concierge service
Evenings and weekends - English speaking concierge service
Questions about insurence
Questions about our travel insurance
In case of sudden injuries:
Tryg Alarm: +47 21 89 66 75
Questions about the insurance:
Tryg Forsikring: +47 55 17 20 00.
Questions about ID-insurance
Tryg Forsikring
Tlf.: +47 55 17 20 00
Questions about payment insurance
AXA
In the event of a claim or question about payment insurance.
Tlf: 800 49 110
Questions about accident insurance
AXA
In the event of a claim or question about about accident insurance.
Tlf: 800 49 110