Send a message via My Eurocard
Do you have questions about your card? Log in to the Eurocard app or My Eurocard to send a secure message
Send message via Eurocard Portal
As an administrator, do you have questions about the company's card? Log in to the Eurocard Portal to send a secure message
Call us
Block card: +46 774 24 24 24
Lost your card? Block it right away!
+46 774 24 24 24, (24 h blocking service)
It is essential to block your Eurocard as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in to My Eurocard.
Customer service
If you have any questions regarding your card you are always welcome to call us at 08-14 67 37 (weekdays: 8.30 AM to 5.00 PM)
Customer service Platinum
If you have any questions regarding your card you are always welcome to call us at 08-14 67 57 (weekdays: 8.30 AM to 5.00 PM)
Questions about insurance
Questions about our travel insurance
Moderna försäkringar
For questions and claims for our travel insurance and business travel insurance
Tel: 010 – 219 12 90
Questions about accident insurance
AXA
Tel: 08-502 520 89
Questions about payment protection
AXA
Questions and claims.
Tel: 08-502 520 89
StopService
Call 0771-48 48 48 (open Twentyfour Seven).
Applies only if you have signed up for extended blocking service.
Mastercard Travel & Lifestyle Services - Concierge service
Concierge service (open Twentyfour Seven)
Call: +46 (0)8-14 67 57
Monday- Friday 8 AM to 5 PM - Swedish concierge service
Evenings and weekends - English speaking concierge service