What is a customer ID and where can I find it?
If you do not have a Swedish social security number, you were assigned a customer ID in connection with receiving your card.
Your customer ID is used when logging in to the app or My Eurocard.
Welcome to the support section
Prices
Here you will find standard prices and terms for our corporate solutions, except the prices for our corporate cards and purchasing account, as they have their own price lists.
Standard pricing for our cards and card services
Terms and conditions
Terms and conditions – personal payment liability (pdf)
Terms and conditions (pdf)
General terms (pdf)
Insurances
Personal accident insurance
More information and terms and condition for the personal accident insurance
Travel protection
More information and terms and conditions for our travel protection
Standard pricing for our cards and card services
Terms and conditions
Terms and conditions – personal payment liability (pdf)
Terms and conditions (pdf)
General terms (pdf)
Insurances
All-risks insurance
More information and terms and conditions for our all-risks insurance
Personal accident insurance
More information and terms and condition for the personal accident insurance
Travel insurance
More information and terms and conditions for our travel insurance
It is no longer possible to apply for this card, so the following information only applies to existing customers.
Standard pricing for Eurocard Corporate Limit – in swedish
Terms and conditions
Prices for our cards and card services
Terms and conditions
Terms and conditions (pdf)
Standardized European Consumer Credit Information - in Swedish (pdf)
Terms for digital receipts - in Swedish (pdf)
Insurance policy
Personal accident insurance
Insurance terms - in Swedish (pdf)
Learn more about our personal accident insurance
Purchase protection
Insurance terms - in Swedish (pdf)
Learn more about our purchase protection
Travel protection
Terms for Eurocard Gold - in Swedish (pdf)
Learn more about our travel protection
Prices for our cards and card services
Terms and conditions
Terms and conditions (pdf)
Standardized European Consumer Credit Information - in Swedish (pdf)
Terms for digital receipts - in Swedish (pdf)
Insurance policy
All-risks insurance
Terms & Conditions Eurocard Platinum - in Swedish (pdf)
Learn more about our all-risks insurance
Personal accident insurance
Insurance terms - in Swedish (pdf)
Learn more about our personal accident insurance
Travel insurance
Terms for Eurocard Platinum - in Swedish (pdf)
Learn more about our travel insurance
Can not find your answer? Do not hesitate to call or send us a secure message and we'll help you.
In the app you can see your balance, transactions and invoices. It also features smarter handling of your expenses.
Did the goods you ordered never arrive? Have you been charged more than once for the same purchase? As a cardholder you can come to us for help when you wish to dispute a card transaction.