Send a secure message
Do you have questions about your card? Log in to the Spendwise app or at the website to send a secure message.
Make a dispute
Did the goods you ordered never arrive? Have you been charged more than once for the same purchase? As a cardholder you can come to us for help when you wish to dispute a card transaction.
Call us
Block card: +358 800 155 777
Block card: +358 800 155 777
(24 h blocking service)
It is essential to block your Eurocard as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in to My Eurocard.
Customer service
If you have any questions regarding your card you are always welcome to call us at
Phone: 09 6939 9301 (weekdays: 9 AM to 5 PM)
Insurance - AIG Europe Limited
Branch in Finland
Phone:+358 20 355 333
Kasarmikatu 44
00130 Helsinki
Insurance - Chubb European Group Limited
Branch in Finland
Customer service: +358 9 6861 5155
Claims service: +358 9 6861 5151
Insurance - Affinion International
Phone: +358 (0)20 1443252
Eteläesplanadi 24A
00130 HELSINKI