Coronavirus – do you need help with your services?
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Contact us

Information on how to contact us can be found here.

Write to us

Please get in touch with us by logging in to My Eurocard or using our mobile app to send personal and secure messages. This way we can guarantee sensitive information like card numbers and codes are not sent via email.

Corporate

Contact a member of our sales team

To be able to give you the best service possible, please state the country in which the company is based and identify your matter.

Call us

  • Block card: +358 800 155 777

    Block card: +358 800 155 777

    (24 h blocking service)

  • Customer service

    If you have any questions regarding your card you are always welcome to call us at
    Phone: 09 6939 9301 (weekdays: 9 AM to 5 PM)

    To send us secure messages, please log in to My Eurocard in order to be sure that you never send any sensitive or personal information like card numbers or codes through email.

    Log in

  • Corporate support

    For decision makers and administrators.If you have questions regarding existing corporate agreements, please send us an e-mail.

    Do you have questions regarding your card? Please contact customer service.

  • Credit monitoring

    Do you have a corporate card? Contact us:
    Phone: 09 6939 9302 (weekdays: 9 AM to 4 PM)

  • Collection

    Phone: 09 6939 9450 (weekdays: 9 AM to 5 PM)

  • Insurance - AIG Europe Limited

    Branch in Finland
    Phone:+358 20 355 333
    Kasarmikatu 44
    00130 Helsinki

  • Insurance - Chubb European Group Limited

    Branch in Finland
    Customer service: +358 9 6861 5155
    Claims service: +358 9 6861 5151

  • Insurance - Affinion International

    Phone: +358 (0)20 1443252
    Eteläesplanadi 24A
    00130 HELSINKI

Cardholder dispute

Cardholder dispute

Did the goods you ordered never arrive? Have you been charged more than once for the same purchase?

Has something gone wrong?

We naturally do everything we can to make sure that you are satisfied with us. Which is why we want to know if something has gone wrong so that we may help you and prevent it from happening again.