Travel Account
Here we have collected everything you need to know about travel accounts
Frequently asked questions
What is a travel account?
A travel account combines all of your travel expenses from travel agencies and other travel suppliers onto a single invoice. Fewer invoices mean easier administration, total control and better basis for keeping track of costs.
Can I receive invoices to our company by email?
Yes, you can get an invoice sent to your email as a password protected PDF.
Can I access the PDF invoice without password protection?
Unfortunately, that is not possible due to security reasons.
However, if you have Eurocard Portal you can also access your invoice there.
Log in to Eurocard Portal
Don't have Eurocard Portal yet?
Read more and apply for Eurocard Portal
Where can I see the transactions and invoices on our travel accounts?
If you have Eurocard Portal, you can log in there and see your invoices, accounts, non-billed transactions and more.
Don't have Eurocard Portal?
Why are there different bank account numbers for the travel account and our cards?
A travel account is offered by Eurocard in collaboration with Diners Club. Whereas, our cards are offered by Eurocard. They are two different products which are in two different systems that are therefore administered separately.
Who do I contact if my company is missing credit transactions?
Please contact your travel agency.
How can we get a credit invoice disbursed?
Please contact our customer support so we can help you as soon as possible.
How often can we receive an invoice?
You can receive an invoice monthly. Please contact us if you have other requests.
Sales company Support
Do you have questions about transactions or authorisations? Find any contact information regarding Travel Account here.
Contact Eurocard
Do you need help finding the best solution for your company? Do not hesitate to contact us - we are ready to help you.