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Contact us

Information on how to contact us can be found here.

Log in

Send a secure message

Do you have questions about your card? Log in to the Spendwise app or at the website to send a secure message.

Dispute

Make a dispute

Did the goods you ordered never arrive? Have you been charged more than once for the same purchase? As a cardholder you can come to us for help when you wish to dispute a card transaction.

Call us

Block card: +45-70 301 201

Lost your card? Block it right away!

+45-70 301 201, (24 h blocking service)

It is essential to block your Eurocard as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in to My Eurocard.

Block your card in the app

Block your card through My Eurocard

Customer service

If you have any questions regarding your card you are always welcome to call us at 36 73 71 39 (weekdays: 8.30 AM to 5.00 PM)

Customer service Platinum

If you have any questions regarding your card you are always welcome to call us at 36 73 71 72 (weekdays: 8.30 AM to 5.00 PM)

Questions about accident insurance

AXA
Questions about accident insurance
Call +45 43 25 53 33

Questions about our insurances

Tryg forsikring: +45 44 20 44 96

If you urgently need help on your journey in the event of serious illness or injury, you must contact Tryg Alarm.

Tryg Alarm: +45 70 22 62 13 (around the clock service)