Coronavirus – do you need help with your services?
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Contact us

Information on how to contact us can be found here.

Write to us

Please get in touch with us by logging in to My Eurocard or using our mobile app to send personal and secure messages. This way we can guarantee sensitive information like card numbers and codes are not sent via email.

Corporate

Contact a member of our sales team

To be able to give you the best service possible, please state the country in which the company is based and identify your matter.

Call us

  • Block card: +45-70 301 201

    Lost your card? Block it right away!

    +45-70 301 201, (24 h blocking service)

  • Customer service

    If you have any questions regarding your card you are always welcome to call us at 36 73 71 39 (weekdays: 8.00 AM to 6.00 PM)

    To send us secure messages, please log in to My Eurocard in order to be sure that you never send any sensitive or personal information like card numbers or codes through email.

    Log in

  • Customer service Platinum

    If you have any questions regarding your card you are always welcome to call us at 36 73 71 72 (weekdays: 8.00 AM to 6.00 PM)

    To send us secure messages, please log in to My Eurocard in order to be sure that you never send any sensitive or personal information like card numbers or codes through email.

    Log in

  • Corporate support

    Kun for beslutningstagere/administratorer.
    Har du spørgsmål til dit kort, skal du kontakte kundeservice.

    Tlf. 36 73 72 59 (hverdage: 8.30-16.00).
    Send os en email

  • Spørgsmål om ulykkesforsikring

    AXA
    For spørgsmål om ulykkesforsikring
    Tlf. 43 25 53 33

  • Spørgsmål om vores forsikringer

    Tryg forsikring: +45 44 20 44 96

    Har du akut behov for hjælp på din rejse ved alvorlig sygdom eller tilskadekomst, skal du kontakte Tryg Alarm, døgnet rundt.

    Tryg Alarm: +45 70 22 62 13

Cardholder dispute

Cardholder dispute

Did the goods you ordered never arrive? Have you been charged more than once for the same purchase?

Has something gone wrong?

We naturally do everything we can to make sure that you are satisfied with us. Which is why we want to know if something has gone wrong so that we may help you and prevent it from happening again.