Welcome to the support section

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Frequently asked questions and answers

  • My PIN is locked. What do I do?

    If your Eurocard PIN has been locked, you do not need to order a new card. Call customer service and we will help you. Have your card to hand when you call.

    Please note: for security reasons, we do not accept card information via email.

  • Can I receive the invoice as an e-invoice?

    Med eFaktura mottar du fakturaen direkte i nettbanken. Alle opplysninger er ferdig utfylt, så du trenger bare å godkjenne. eFaktura er både enkelt og miljøvennlig.

    For å opprette eFaktura:

    • Logg inn i nettbanken din og trykk på eFaktura
    • Velg Eurocard, filial av Eurocard AB som leverandør.
  • How do I change my personal information?

    If you need to change your personal information, such as your name or a address, our customer database is linked to the National Register. Contact us if you want to use a different address.

    You can change your phone number and email address yourself by logging in to My Eurocard.

Customer support

Contact Eurocard

Can’t find your answer? Please contact us via phone or email.

Eurocard Pro

Handle it directly in the app

With our company app you can report your receipts whenever and wherever you want. Simple and easy!

Download the app here:

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