• I have been a customer for a long time, so why do I need to answer these questions?

I have been a customer for a long time, so why do I need to answer these questions?

We are obliged to consistently make sure that the customer information that we hold is accurate and up to date. The requirements regarding the information that we need to collect change as the money laundering directives are updated.

We therefore need to receive this information even if you have been a customer for a long time and have already provided it before.

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