Frequently asked questions and answers
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What is e-admin?
E-admin is our webbasede tool that helps you get complete control over purchases and expenses. It is a user-friendly tool that gives you an overview of the compay's cards and accounts as well as invoices and transactions.
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How do I change my mobile phone details in my e-admin account?
In order to change your mobile phone details as an e-admin administrator, you are required to contact us.
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As an administrator in e-admin, am I able to view invoices?
Yes, as an administrator in e-admin you can view company invoices. You are also able to view invoices across countries if needed and if relevant.
Invoices for cards and Purchasing Account agreements issued in Norway are not available for the time being, but will be available during the first quarter of 2021.
Invoices are stored for one year.
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How can I as an administrator for e-admin modify an address or telephone number for a cardholder?
You log in to e-admin and send a message.
The message must contain the arrangement number, cardholder name and the information which must be updated.
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How do we apply for e-admin access for various entities?
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Can we apply for a Purchasing Account via e-admin?
No, it is not possible to apply for a Purchasing Account via e-admin.
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How do we add more administrators to e-admin?
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How can we receive a list of all the cardholders on a corporate agreement?
If you are an e-admin administrator, you will be able to view a list of all cardholders by logging in to e-admin.
If you do not have e-admin, you will be required to contact us.
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E-admin offers the feasibility of setting limits to our credit cards, does the Purchasing Account provide the same option?
Yes, you can also set a limit to the Purchasing Account if you have the flexible limiting service in e-admin.
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We would like to transfer a card to a different agreement or entity, how do we do that?
A card can only be transferred between different organization numbers by making a new application.
A card can be transferred between agreements under the same organization number. You will be required to contact us in order to do so.
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How do I cancel my e-admin access?
In order to cancel your e-admin access, you will be required to contact us.
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