• The car rental company has charged me yet another amount, what do I do?

The car rental company has charged me yet another amount, what do I do?

If the reason for your complaint is that the car rental company has charged you an additional amount, we ask you to primarily contact them directly.

If you do not receive any help from the car rental company, you are welcome to dispute the transaction. Your dispute should contain information on who you have contacted, how this contact was made and what the result of this contact was.

Please attach any documentation that strengthens your complaint, such as e-mails and the contract.

Dispute incorrect purchases or withdrawals

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