Here, we've gathered everything you need to know about Eurocard invoices.
Frequently asked questions and answers
Can I see receipts of my purchases?
All receipts for your purchases are saved at the point of purchase and unfortunately not with Eurocard. However, with the help of the Eurocard app you can now save your digital receipts so that you always have them on hand.
How can I view my Eurocard invoice?
To find out information about your balance or transactions before your invoice arrives, log in to My Eurocard or download the Eurocard app so you can always stay up to date.
What is the payment period on my Eurocard invoice?
The payment period for your invoice can vary depending on your company agreement. Please contact us if you are unsure.
Contact us if you would like to extend the payment period for your invoice.
How can I extend the payment period of my Eurocard invoice?
Contact us if you would like to change your due date or extend the payment period of your invoice.
Companies can apply for a payment period of up to 55 days. Contact us directly if you would like to apply for an extended payment period for your company card. More information about prices can be found in the price list.
Can I pay my Eurocard invoice through e-invoicing?
Through e-invoicing you can avoid all the hassle of paper invoices and long reference and account numbers. You will receive the invoice directly to your online bank where it will be stored for up to two years. It’s easy for you and environmentally friendly. Note that your e-invoice shows the minimum amount to pay, but you can of course pay an increased amount if you would prefer. Contact your bank to find out more.
How can I make a payment to my Eurocard without an invoice?
We recommend that you only make a payment based on the invoices which we send you.
Can I make a payment on my invoice from abroad?
Yes, you can make a payment on your invoice from a bank account which is based abroad. You can send your payment to the following:
Remember to include the reference number in your payment.
Why isn't VAT recognized on all my purchases?
The store or point of purchase is obliged to report VAT where applicable, not Eurocard. For that reason, VAT may not always be recognized on all purchases on your invoice. It is important that you always refer to your receipt, not your invoice, when it comes to VAT.
How do I update my personal information?
If you change your name or address in the national registration system, your personal information will automatically be updated on our systems. To request a new card please contact us directly.
If you would like to update your address to a new address which is not in the national registration system, you can log in to My Eurocard and send your new address via a secure message, or alternatively send a signed notification, which includes your contract number, to:
SEB Kort Bank AB, Helsinki branch
You can update your telephone number and e-mail address yourself by logging in to My Eurocard. Please check that your personal information is up to date so that we can be sure to get in touch with you.
Can I choose to have my invoice sent to my email address?
Unfortunately, for security reasons we cannot send an invoice directly to your email address. However, you do have the option to register for e-invoicing if you prefer.
Can I choose not to receive my Eurocard invoice?
We have accountability requirements which means it is not possible for you to cancel your Eurocard invoice. If you would prefer not to receive a paper invoice, you can register to receive an e-invoice instead.