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Get started with your card

Here, we've gathered everything you need to know before you start using your Eurocard.

Frequently asked questions and answers

  • How do I activate my new Eurocard?

    For security reasons, you must activate your Eurocard. Activating the card is easy, the only thing you need to do is to make a purchase or a withdrawal where you identify yourself with your PIN code. You can activate your credit card by logging into My Eurocard.

  • Where is Eurocard accepted?

    Eurocard is affiliated with Mastercard, which means that the card is accepted worldwide.

    Do you want to make sure that the card is accepted, and that it's possible to withdraw cash at a particular destination? Search on mastercard.com for cash machines that take Eurocard.

  • What should I think about when it comes to card security?

    Here are some good tips for card security:

    • Treat your card for the value it's worth
    • Take special care with the card if someone grabs your attention, for example at a market or an ATM.
    • Never give out your PIN code.
    • Always check the amount before approving a purchase. Once you have entered your PIN code, you have approved the purchase.
    • When you receive your invoice - check that the amounts match your receipts.
    • Do not disclose card numbers, codes or personal information via email or sms.

    If you lose your card - block it immediately! Call +46 774 24 24 24 (open 24 hours).

  • Can I choose my own PIN code for my Eurocard?

    Yes, with Eurocard you can choose your own credit card PIN code that is easy to remember. When you receive your card for the first time, you can choose your own PIN code free of charge. If you want to change the PIN code at a later time, there will be a charge of SEK 100 for a new card.

    To choose your own PIN code, please call customer services. Make sure you have your card nearby when you call.

    NOTE! For security reasons, we do not take credit card information via email.

    We will then send you a confirmation letter with information on how to easily choose your own PIN code. Once you have received the letter, you must choose your PIN code within 10 days.

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My Eurocard

By logging into My Eurocard, you can see your balance, your purchases, all your invoices and your receipts.