I have been a customer for a long time, so why do I need to answer these questions?

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I have been a customer for a long time, so why do I need to answer these questions?

I have been a customer for a long time, so why do I need to answer these questions?

We are obliged to consistently make sure that the customer information that we hold is accurate and up to date. The requirements regarding the information that we need to collect change as the money laundering directives are updated.

We therefore need to receive this information even if you have been a customer for a long time and have already provided it before.

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All categories(237)

Corporate solutions

Accounts

Tools

Eurocard Portal

Expense handling

Prices, terms and conditions

Corporate

Corporate solutions

Here you will find standard prices and terms for our corporate solutions, except the prices for our corporate cards and purchasing account, as they have their own price lists.

To the price list for our corporate solutions

Eurocard Corporate

Standard pricing for our cards and card services

Terms and conditions

Terms and conditions - personal payment liability (pdf)
Terms and conditions (pdf)
General terms (pdf)

Eurocard Corporate Gold

Standard pricing for Eurocard Corporate Gold

Terms and conditions

Terms and conditions - personal payment liability (pdf)
Terms and conditions (pdf)
General terms (pdf)

Eurocard Corporate Platinum

Standard pricing for our cards and card services

Terms and conditions

Terms and conditions - personal payment liability (pdf)
Terms and conditions (pdf)
General terms (pdf)

Insurance

Cancellation insurance
Read more about the insurance, medical pre-assessment and purchases etc. - in danish

Extended travel insurance
Read more about the insurance, medical pre-assessment and purchases etc. - in danish

Eurocard Purchasing Account

Standard pricing for Eurocard Purchasing Account
General terms for Eurocard Purchasing Account (pdf)

Private

Eurocard

Prices for our cards and card services

Terms and conditions

Terms and conditions - in Danish (pdf)
Standardized European Consumer Credit Information - in Danish (pdf)

Insurance terms

Cancellation insurance
Learn more about cancellation insurance

Purchase protection
Learn more about purchase protection

Payment protection
Learn more about payment protection

Personal accident insurance
Learn more about personal accident insurance

Eurocard Platinum

Prices for our cards and card services

Terms and conditions

Terms and conditions - in Danish (pdf)
Standardized European Consumer Credit Information Eurocard Platinum - in Danish (pdf)

Insurance terms

Cancellation insurance
Learn more about cancellation insurance

Purchase protection
Learn more about purchase protection

Payment protection
Learn more about payment protection

Personal accident insurance
Learn more about personal accident insurance

Eurocard Private card

Download the Spendwise app

From September 8st 2025, the Eurocard app will only work for our Corporate cards. If you have a Eurocard private card, you will have to download the Spendwise app – so that you still can manage your card easily. There you can see your balance, transactions, and invoices – just like before.

Download the Spendwise app and get started right away.

Download in Google Play
Download in App Store

Support

Contact Eurocard

Can not find your answer? Do not hesitate to call or send us a secure message and we'll help you.

Cardholder dispute

Did the goods you ordered never arrive? Have you been charged more than once for the same purchase? As a cardholder you can come to us for help when you wish to dispute a card transaction.

Support