• I have noticed unauthorized charges on my stolen or lost card, what should I do?

I have noticed unauthorized charges on my stolen or lost card, what should I do?

If you wish to dispute a transaction made with a stolen or lost card it is important that you block your card immediately. You also need to file a police report and attach it to your dispute.

Once you have submitted your dispute, you will receive a confirmation e-mail with an ID number within 10-15 minutes. It is important that you save the ID number if you need to contact us regarding your dispute.

Dispute transactions made with a stolen or lost card

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